97

Fix: Can't login to minecraft

Collectable

Fixing why you can't login to minecraft

Get Embed Code

Forum:
HTML:
Link:
avatar
ZaphodX
Retired Moderator
Level 73 : Legendary Warrior



bannersiggif

These days I play Supreme Commander, which is probably the greatest RTS you've never heard of!

I do daily uploads of gameplays, replays and tutorials - check out my videos you might like them :)

Channel: http://www.youtube.com/user/ZaphodX1

Subscribe: http://bit.ly/-subscribe




Fix: Can't login to minecraft

This gets asked quite a bit on the forums and the solution is pretty simple. This allows you to check whether the minecraft login servers are down and check if your account was stolen.

It's because the login servers can't cope with the amount of people playing minecraft. Keep trying to connect and you can usually get in fine, however if you can't then the minecraft login server is probably down or you account has been stolen.




1 Go to https://www.minecraft.net/ and try to login to your account on the website. If you can login then there isn't a problem with your account or the login servers. Just try again.

Can't access minecraft.net?

You are having connection issues with minecraft.net. Refresh the page couple of times, and then try below:




2 Go to http://help.mojang.com/ and downornot.com/minecraft.net

This website checks minecraft.net using many different servers located around the world. This gives you a very good picture over whether minecraft servers are down, experiencing very high load, or are absolutely fine. If several of the servers couldn't get to minecraft.net and the others had high pings bigger than 1500ms then service will be intermittant because the servers are overloaded.

Want some more alternatives? Check here, here, and here.

If minecraft.net is down:

Try again in 10-15 minutes.

If they are experiencing high load:

Keep trying, you will eventually get in.

If minecraft.net is fine:

You or your ISP is having troubles connecting to minecraft, try in 30-60 minutes.




Invalid username/password?

You CAN get onto the website, but it keeps saying you have an invalid username/password?

Someone guessed or more likely someone cracked your password and is now using your account. Go to minecraft.net/resetpassword and enter your username to have reset instructions emailed to you. Recover your password, but this time choose a more secure password:

Why your account was stolen

The reason your account was stolen is most likely because you chose a short, easy to crack password. Choose a password that is at least 8 characters long with at least 2 numbers. Do not choose all numbers or easy, common words. DON'T EVER choose the same password as your email address.

BAD examples:

minecraft99, dave1997, 372844

It is ideally best to choose a random selection of numbers and characters:

example: k3hs8ne7

Don't want it to happen again?

Always check the URL address bar at the top of the window, if it doesn't say 'https://www.minecraft.net/' then it is a site that looks the same but will send your login details to someone else. NEVER use this site, ALWAYS login via the official server address. This however this IS NOT completely foolproof, the only way to be sure is to manually enter the URL yourself - never trust links from others!

Do not used cracked/hacked clients, these often have password stealers in. Sure they work fine, but they also steal your account, which means you could be banned on many servers you have never been on. They can also lead to you being globally banned from all servers using mcbans (http://mcbans.com/).




Other potential fixes:

  • Check your firewall hasn't prevented java from accessing the internet. Reinstall java if necessary
  • Check your computer's date and time are correct
Tags:Tutorial, Cant, Login, Problems, Connect, Server, Minecraftnet, Herobrine, Username, Password, Invalid, Stolen, Hacked

Comments : 111

Join us to post comments.

Show Comments

1 - 50 of 111

  • starry67sbro
  • Level 19
  • Journeyman Dragonborn
  • October 20, 2013, 9:14 am
I can log onto mojang perfectly fine, but when I try to log onto minecraft (at the actual login screen) it says Sorry, but your username or password is incorrect! Please try again. If you need help, try the 'Forgot password' link.

(InvalidCredentailsException: Invalid credentials.)

Please help me
Edit Reply Delete
  • BlueLapida
  • Level 1
  • New Miner
  • November 16, 2013, 7:07 pm
SAME AND ITS ANNOYING THE HELL OUT OF ME
Edit Reply Delete
  • TeOzMath
  • Level 6
  • Apprentice Engineer
  • November 1, 2013, 6:59 am
I am having the exact same problem atm!
Edit Reply Delete
  • Vernerl
  • Level 4
  • Apprentice Narwhal
  • August 31, 2013, 10:53 am
hey what if u cant login because it says its a wrong username/password but i have used the reset password...? AND i waited 2 DAYS for it to work?! and it dosnet?!?!?! i really need help PM-community!
Edit Reply Delete
I've tried everything!!! I want to play offline but the offline icon is gray!!! How do i fix it????!!!
Edit Reply Delete
  • Diamond20
  • Level 1
  • New Crafter
  • May 18, 2013, 10:04 am
I log in to minecraft 1.5.2 and it says Account migrated , use Email as username how to understand? IT ?!!!!! HELP
Edit Reply Delete
  • bro10
  • Level 28
  • Expert Geek
  • February 22, 2013, 8:35 pm
Im was the 90th person to daimond this LOLOL
Edit Reply Delete
I'm still amazed at how this blog has over 20k views, and it was your first post. Literally the beginning of something big
Edit Reply Delete
  • brianhernando
  • Level 3
  • Apprentice Engineer
  • December 6, 2012, 7:38 am
I'll see if this works people state and I think its cause minecraft was HACKED
Edit Reply Delete
I can log into the client, minecraft.net is fine, but it's not accepting my username. Nobody has stolen my account because I just bought the game again.
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • November 3, 2012, 12:22 pm
I don't understand? What's the problem if you can login to the client and mc.net?
Edit Reply Delete
  • Andy12343
  • Level 1
  • New Miner
  • November 25, 2012, 9:19 am
maybe he did not pay
Edit Reply Delete
Finally, mojang fixed the problem. I tried logging into my other computer on a 3rd account of mine, and it didn't work. But I waited some time, and its fixed.
Edit Reply Delete
bob oboob oobooboobooboobobooboobooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

boo boo
Edit Reply Delete
  • ice374
  • Level 57
  • Grandmaster Programmer
  • September 18, 2012, 9:22 pm
73rd diamond (the biggest and best) :)
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • September 18, 2012, 10:22 pm
Haha cheers :D
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • August 13, 2012, 12:39 pm
Another fix, experienced by those who haven't updated the launcher yet (including my sister)
Redownload the launcher, and select force update
Edit Reply Delete
  • PlanetPerry
  • Level 12
  • Journeyman Miner
  • August 10, 2012, 10:01 am
Now, there's 1 stack of diamonds.
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • August 10, 2012, 10:06 am
Thanks :D
Edit Reply Delete
  • PlanetPerry
  • Level 12
  • Journeyman Miner
  • August 10, 2012, 10:07 am
your welcome. and I gave the 65th diamond.
Edit Reply Delete
  • zunkey3
  • Level 16
  • Journeyman Dragonborn
  • August 9, 2012, 2:21 pm
I click notches tweeter link thingy and this is a funny tweet i found x3
"[size=14px][color=rgb(51,51,51)]Quick home test to see if you're an internet dick: Send yourself an anonymous email. For a full test, always see a dickologist."[/color][/size]
Edit Reply Delete
  • PlanetPerry
  • Level 12
  • Journeyman Miner
  • August 10, 2012, 9:57 am
lol.
Edit Reply Delete
  • Quin
  • Level 1
  • New Miner
  • August 6, 2012, 7:27 pm
ok so.... i can log into minecraft.net on my browser, but when i double click minecraft on my desktop and i go to log in, it says "cant connect to minecraft.net".... what should i do?
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • August 6, 2012, 10:26 pm
http://help.mojang.com/
Check there^ Minecraft has had login problems the last day or two.
Edit Reply Delete
  • Rawwk
  • Level 22
  • Expert Engineer
  • July 31, 2012, 7:47 am
I can't log-in
I click to open start minecraft
Then I click 'Login'
Then it says Login Failed..
Edit Reply Delete
  • TheOfficialNano
  • Level 60
  • High Grandmaster Wolf
  • December 11, 2012, 9:26 am
Hello mr. fail, Did you read ANYTHING here?
Edit Reply Delete
  • Rawwk
  • Level 22
  • Expert Engineer
  • December 11, 2012, 2:08 pm
This was 4 months ago when I was kind of brand new to this and was still confused about it.
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • July 31, 2012, 7:50 am
Try logging it at minecraft.net
Edit Reply Delete
  • Maulpf3rd
  • Level 39
  • Artisan Musician
  • May 19, 2012, 5:04 am
hey can you help me to find a new password and username without money paying for my friend?
P.S. thx paint.net is great
Edit Reply Delete
[size=12px]
[size=11px][color=rgb(177,62,22)]Level 1[/color][/size]
[size=11px]New Miner[/size]
9 minutes ago[/size]
Why am i unable to log in when i log in it says try again and when i press play offline and i see the server i play on is up but when i try to get on it it says i have a bad log in. nd i did all the stuf u said and nothing worked have any suggestions. plzz help!!! and when i try to go on minecraft.net it still wont let me play online.
Edit Reply Delete
  • TheOfficialNano
  • Level 60
  • High Grandmaster Wolf
  • December 11, 2012, 9:26 am
*hums* noob
Edit Reply Delete
  • fishey1
  • Level 36
  • Artisan Creeper Hugger
  • June 26, 2012, 1:53 pm
when you press play offline it doesn't authenticate the login so you won't be recognised as a player and servers can't tell who you are (you could have a forged username) the server basically declines your login because it doesn't know who you are, but you can play on offline servers because they don't need authentication to get on
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • May 19, 2012, 1:29 am
Try emailing mojang support
Edit Reply Delete
  • adam rox
  • Level 7
  • Apprentice Archer
  • May 17, 2012, 9:48 pm
my minecraft say updataing minecraft done loading but its froozen on it
Edit Reply Delete
Options>ForceUpdate
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • May 17, 2012, 11:26 pm
Login to minecraft through your internet browser and it should update fine
Edit Reply Delete
  • vinyl-ripp
  • Site Moderator
  • Level 36
  • Artisan Princess
  • April 26, 2012, 2:35 am
Your a boss. Thanks man
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • April 26, 2012, 2:39 am
Glad it helped ;)
Edit Reply Delete
  • FarGuardian
  • Level 28
  • Expert Scribe
  • April 10, 2012, 10:22 pm
Once when this kept happening to me a message appeared above the update information saying thing like fixed account and al these thing and it was from one of the MC staff starting with a K i cant quite remember who but then it said i couldnt play MC for a couple of hours so i waited then it worked
Edit Reply Delete
I downloaded a mod from skydaz (i know this is not wat ure talking about) and iit keeps saying when i login after the Mojang sign "Minecraft Has Crashed" and i think it added a Mod loader so i tried deleting that but every time i start minecraft up that Modloader comes back it is so annoying D:
Edit Reply Delete
  • TheOfficialNano
  • Level 60
  • High Grandmaster Wolf
  • December 11, 2012, 9:27 am
WTF NOOB ALEART, Sorry...

Your plan wont work, try another!
Edit Reply Delete
  • AssassinSRB
  • Level 7
  • Apprentice Ranger
  • March 2, 2012, 11:41 pm
I don't have premium account for MC ^_^ I don't have this problems ahhahahaah :D But premium account noooo.......:((((((( lol
Edit Reply Delete
  • ThunderBolt25
  • Level 29
  • Expert Creeper Hugger
  • February 20, 2012, 4:13 pm
mine says untrusted site when i go to minecraft.net?weird!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 20, 2012, 11:55 pm
You probably have malware I highly recommend you download Spybot S&D, Malwarebytes anti-malware, and update your anti-virus.

Also get Spywareblaster.

Run all three on full scan and clean your computer, then change your password.
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 18, 2012, 10:19 am
ZaphodX, I just found a stolen txt pack, planet by hs9000 which was originally pokecraft by RileyVace and Yoshis Island by Hs9000 which was stolen from Lunaqua. Hs is stealing all the best txt packs! Please stop him!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 18, 2012, 11:32 am
report it please
http://www.planetminecraft.com/forums/rules-submissions-t40929.html
http://www.planetminecraft.com/forums/topic32796.html
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 18, 2012, 11:33 am
The second I get on my computer I will report them, as I posted these using my iPad
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 16, 2012, 9:57 pm
It says Cant connect to minecraft.net, and I got the right username and password, and Minecraft.net is working. Why is this?
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 17, 2012, 3:28 am
You can login and play on minecraft.net?

If you can, then try force updating minecraft.

Also make sure you entered username and password with the right capital letters.
Edit Reply Delete
  • ummay35
  • Level 21
  • Expert Dragonborn
  • February 18, 2012, 8:37 am
I tried this And instead of Cant Connect to minecraft.net It Said "Error" Just error nothing else!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 18, 2012, 8:47 am
I've never heard of that. Do you have premium minecraft?

Try searching Google for other people with the same problem.
Edit Reply Delete
  • ummay35
  • Level 21
  • Expert Dragonborn
  • February 18, 2012, 9:16 am
I do have minecraft premium Now its not saying 'Error' It says cant connect to minecraft.net God im so confused!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 18, 2012, 11:31 am
[size=10pt]Try google or make a forum thread asking for help[/size]
Edit Reply Delete
  • ummay35
  • Level 21
  • Expert Dragonborn
  • February 20, 2012, 7:15 am
Thanks for youre help i just found out minecraft.net was down it's back up now
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 17, 2012, 12:06 pm
Definitely entered the user and pass correctly. I will try force updating (after I backup my .jar again, I have heaps of mods.)
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 17, 2012, 12:41 pm
I think I know the problem. There was a patch on java, that has stuffed up all programs that use it. Not even minicraft works. :( I have lost minecraft forever :(
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 17, 2012, 4:48 pm
Fixed. Java wasnt allowed to access the internet, so it did that. Thanks for helping ZaphodX!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 17, 2012, 5:47 pm
Ok, thanks for letting me know what fixed the problem!
Edit Reply Delete
  • ArceusGrass
  • Level 42
  • Master Dragonborn
  • February 17, 2012, 6:01 pm
By the way, just so others know what could cause the login bug, here is what happened:
I got the new patch on java, but zonalarm had no idea that it was the same program, so it shut down the permissions. The way to fix was that eventually zonealarm asked me if it wanted me to let java access the internet and I said yes, and remember this setting. Eventually it slowly fixed the bug, and minecraft was back to normal!
I hope this helps others with the same bug
(maybe I should do a rant/comic on this)
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 18, 2012, 2:34 am
Thanks for this. I've edited it into the blog.
Edit Reply Delete
  • DaftCraft
  • Level 1
  • New Miner
  • February 16, 2012, 7:17 am
make sure ure time and date is right thats what happend to me and i changed then it worked :D
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • February 18, 2012, 2:37 am
Thanks, I've edited that in!
Edit Reply Delete
  • sonic_8298
  • Level 2
  • Apprentice Skinner
  • January 22, 2012, 5:31 am
i typed in my user name into recovery and it said it didnt exist!!! i checked it a thousand times too to see if it was right. it was!!!!
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • January 23, 2012, 5:27 am
Try entering it with the correct capital letters?
Make sure there are no spaces.

If it still doesn't work then send an email to Mojang support.
Edit Reply Delete
It will say 'Login Failed' if your account has been stolen or wrong id and password.
Edit Reply Delete
CAN THIS GIVE ME FREE MULTIPLAYER!!!?!!?!?!? OMG I NEED THIS
Edit Reply Delete
  • unseencon
  • Level 4
  • Apprentice Architect
  • January 12, 2012, 2:24 pm
No, this can't get you free Multi-Player. I am curious though, what makes you think it would?
Edit Reply Delete
  • Zachman3334
  • Level 1
  • New Explorer
  • November 26, 2011, 6:12 am
I love how only one of those links says Minecraft is online at the time of typing this. Just saying.
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • November 26, 2011, 6:23 am
If most of them say its offline then the login server is having problems, just check back a bit later.
Edit Reply Delete
  • TacoDip
  • Level 54
  • Grandmaster Taco
  • November 1, 2011, 7:47 am
yuo told me to look at this if my server tells me its offline but i cant find anything here, i meant that it says offline on planetminecraft.com even when its on and i deleted hamachi already :P
Edit Reply Delete
  • ZaphodX
  • Retired Moderator
  • Level 73
  • Legendary Warrior
  • November 1, 2011, 11:08 am
Follow port forwarding instructions here:
http://www.planetminecraft.com/blog/how-to-make-a-minecraft-server/
Edit Reply Delete

1 - 50 of 111

Show Comments