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Fix: Can't login to minecraft

Fixing why you can't login to minecraft

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ZaphodX
Retired Moderator
Level 72 : Legendary Warrior



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These days I play Supreme Commander, which is probably the greatest RTS you've never heard of!

I do daily uploads of gameplays, replays and tutorials - check out my videos you might like them :)

Channel: http://www.youtube.com/user/ZaphodX1

Subscribe: http://bit.ly/-subscribe




Fix: Can't login to minecraft

This gets asked quite a bit on the forums and the solution is pretty simple. This allows you to check whether the minecraft login servers are down and check if your account was stolen.

It's because the login servers can't cope with the amount of people playing minecraft. Keep trying to connect and you can usually get in fine, however if you can't then the minecraft login server is probably down or you account has been stolen.




1 Go to https://www.minecraft.net/ and try to login to your account on the website. If you can login then there isn't a problem with your account or the login servers. Just try again.

Can't access minecraft.net?

You are having connection issues with minecraft.net. Refresh the page couple of times, and then try below:




2 Go to http://help.mojang.com/ and downornot.com/minecraft.net

This website checks minecraft.net using many different servers located around the world. This gives you a very good picture over whether minecraft servers are down, experiencing very high load, or are absolutely fine. If several of the servers couldn't get to minecraft.net and the others had high pings bigger than 1500ms then service will be intermittant because the servers are overloaded.

Want some more alternatives? Check here, here, and here.

If minecraft.net is down:

Try again in 10-15 minutes.

If they are experiencing high load:

Keep trying, you will eventually get in.

If minecraft.net is fine:

You or your ISP is having troubles connecting to minecraft, try in 30-60 minutes.




Invalid username/password?

You CAN get onto the website, but it keeps saying you have an invalid username/password?

Someone guessed or more likely someone cracked your password and is now using your account. Go to minecraft.net/resetpassword and enter your username to have reset instructions emailed to you. Recover your password, but this time choose a more secure password:

Why your account was stolen

The reason your account was stolen is most likely because you chose a short, easy to crack password. Choose a password that is at least 8 characters long with at least 2 numbers. Do not choose all numbers or easy, common words. DON'T EVER choose the same password as your email address.

BAD examples:

minecraft99, dave1997, 372844

It is ideally best to choose a random selection of numbers and characters:

example: k3hs8ne7

Don't want it to happen again?

Always check the URL address bar at the top of the window, if it doesn't say 'https://www.minecraft.net/' then it is a site that looks the same but will send your login details to someone else. NEVER use this site, ALWAYS login via the official server address. This however this IS NOT completely foolproof, the only way to be sure is to manually enter the URL yourself - never trust links from others!

Do not used cracked/hacked clients, these often have password stealers in. Sure they work fine, but they also steal your account, which means you could be banned on many servers you have never been on. They can also lead to you being globally banned from all servers using mcbans (http://mcbans.com/).




Other potential fixes:

  • Check your firewall hasn't prevented java from accessing the internet. Reinstall java if necessary
  • Check your computer's date and time are correct
Tags:Tutorial, Cant, Login, Problems, Connect, Server, Minecraftnet, Herobrine, Username, Password, Invalid, Stolen, Hacked

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1 - 50 of 111

starry67sbro
Level 16
Journeyman Dragonborn
October 20, 2013, 9:14 am

I can log onto mojang perfectly fine, but when I try to log onto minecraft (at the actual login screen) it says Sorry, but your username or password is incorrect! Please try again. If you need help, try the 'Forgot password' link.

(InvalidCredentailsException: Invalid credentials.)

Please help me

BlueLapida
Level 1
New Miner
November 16, 2013, 7:07 pm

SAME AND ITS ANNOYING THE HELL OUT OF ME

TeOzMath
Level 6
Apprentice Engineer
November 1, 2013, 6:59 am

I am having the exact same problem atm!

Vernerl
Level 1
New Miner
August 31, 2013, 10:53 am

hey what if u cant login because it says its a wrong username/password but i have used the reset password...? AND i waited 2 DAYS for it to work?! and it dosnet?!?!?! i really need help PM-community!

mrpiggykins234
Level 1
New Miner
July 30, 2013, 3:28 am

I've tried everything!!! I want to play offline but the offline icon is gray!!! How do i fix it????!!!

Diamond20
Level 1
New Crafter
May 18, 2013, 10:04 am

I log in to minecraft 1.5.2 and it says Account migrated , use Email as username how to understand? IT ?!!!!! HELP

bro10
Level 27
Expert Geek
February 22, 2013, 8:35 pm

Im was the 90th person to daimond this LOLOL

Ernest the pig
Level 25
Expert Engineer
February 1, 2013, 9:42 pm

I'm still amazed at how this blog has over 20k views, and it was your first post. Literally the beginning of something big

brianhernando
Level 3
Apprentice Engineer
December 6, 2012, 7:38 am

I'll see if this works people state and I think its cause minecraft was HACKED

Dinothedinosaur97
Level 64
High Grandmaster Engineer
November 3, 2012, 12:01 pm

I can log into the client, minecraft.net is fine, but it's not accepting my username. Nobody has stolen my account because I just bought the game again.

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
November 3, 2012, 12:22 pm

I don't understand? What's the problem if you can login to the client and mc.net?

Andy12343
Level 1
New Miner
November 25, 2012, 9:19 am

maybe he did not pay

Dinothedinosaur97
Level 64
High Grandmaster Engineer
November 3, 2012, 1:55 pm

Finally, mojang fixed the problem. I tried logging into my other computer on a 3rd account of mine, and it didn't work. But I waited some time, and its fixed.

DislikeTheWorld
Level 1
New Explorer
November 1, 2012, 2:51 pm

bob oboob oobooboobooboobobooboobooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

boo boo

ice374
Level 56
Grandmaster Programmer
September 18, 2012, 9:22 pm

73rd diamond (the biggest and best) :)

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
September 18, 2012, 10:22 pm

Haha cheers :D

ArceusGrass
Level 42
Master Dragonborn
August 13, 2012, 12:39 pm

Another fix, experienced by those who haven't updated the launcher yet (including my sister)
Redownload the launcher, and select force update

PlanetPerry
Level 11
Journeyman Miner
August 10, 2012, 10:01 am

Now, there's 1 stack of diamonds.

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
August 10, 2012, 10:06 am

Thanks :D

PlanetPerry
Level 11
Journeyman Miner
August 10, 2012, 10:07 am

your welcome. and I gave the 65th diamond.

zunkey3
Level 15
Journeyman Dragonborn
August 9, 2012, 2:21 pm

I click notches tweeter link thingy and this is a funny tweet i found x3
"[size=14px][color=rgb(51,51,51)]Quick home test to see if you're an internet dick: Send yourself an anonymous email. For a full test, always see a dickologist."[/color][/size]

PlanetPerry
Level 11
Journeyman Miner
August 10, 2012, 9:57 am

lol.

Quin
Level 1
New Miner
August 6, 2012, 7:27 pm

ok so.... i can log into minecraft.net on my browser, but when i double click minecraft on my desktop and i go to log in, it says "cant connect to minecraft.net".... what should i do?

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
August 6, 2012, 10:26 pm

http://help.mojang.com/
Check there^ Minecraft has had login problems the last day or two.

Rawwk
Level 18
Journeyman Network
July 31, 2012, 7:47 am

I can't log-in
I click to open start minecraft
Then I click 'Login'
Then it says Login Failed..

TheOfficialNano
Level 58
Grandmaster Wolf
December 11, 2012, 9:26 am

Hello mr. fail, Did you read ANYTHING here?

Rawwk
Level 18
Journeyman Network
December 11, 2012, 2:08 pm

This was 4 months ago when I was kind of brand new to this and was still confused about it.

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
July 31, 2012, 7:50 am

Try logging it at minecraft.net

Maulpf3rd
Level 37
Artisan Musician
May 19, 2012, 5:04 am

hey can you help me to find a new password and username without money paying for my friend?
P.S. thx paint.net is great

xiamacarebearx
Level 1
New Miner
May 18, 2012, 8:01 pm

[size=12px]
[size=11px][color=rgb(177,62,22)]Level 1[/color][/size]
[size=11px]New Miner[/size]
9 minutes ago[/size]
Why am i unable to log in when i log in it says try again and when i press play offline and i see the server i play on is up but when i try to get on it it says i have a bad log in. nd i did all the stuf u said and nothing worked have any suggestions. plzz help!!! and when i try to go on minecraft.net it still wont let me play online.

TheOfficialNano
Level 58
Grandmaster Wolf
December 11, 2012, 9:26 am

*hums* noob

fishey1
Level 35
Artisan Creeper Hugger
June 26, 2012, 1:53 pm

when you press play offline it doesn't authenticate the login so you won't be recognised as a player and servers can't tell who you are (you could have a forged username) the server basically declines your login because it doesn't know who you are, but you can play on offline servers because they don't need authentication to get on

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
May 19, 2012, 1:29 am

Try emailing mojang support

adam rox
Level 7
Apprentice Archer
May 17, 2012, 9:48 pm

my minecraft say updataing minecraft done loading but its froozen on it

some1epic123
Level 47
Master Modder
June 13, 2012, 5:32 am

Options>ForceUpdate

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
May 17, 2012, 11:26 pm

Login to minecraft through your internet browser and it should update fine

vinyl-ripp
Site Moderator
Level 35
Artisan Princess
April 26, 2012, 2:35 am

Your a boss. Thanks man

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
April 26, 2012, 2:39 am

Glad it helped ;)

FarGuardian
Level 27
Expert Scribe
April 10, 2012, 10:22 pm

Once when this kept happening to me a message appeared above the update information saying thing like fixed account and al these thing and it was from one of the MC staff starting with a K i cant quite remember who but then it said i couldnt play MC for a couple of hours so i waited then it worked

Eti_faceplant
Level 1
New Miner
April 3, 2012, 10:27 pm

I downloaded a mod from skydaz (i know this is not wat ure talking about) and iit keeps saying when i login after the Mojang sign "Minecraft Has Crashed" and i think it added a Mod loader so i tried deleting that but every time i start minecraft up that Modloader comes back it is so annoying D:

TheOfficialNano
Level 58
Grandmaster Wolf
December 11, 2012, 9:27 am

WTF NOOB ALEART, Sorry...

Your plan wont work, try another!

AssassinSRB
Level 6
Apprentice Ranger
March 2, 2012, 11:41 pm

I don't have premium account for MC ^_^ I don't have this problems ahhahahaah :D But premium account noooo.......:((((((( lol

ThunderBolt25
Level 29
Expert Creeper Hugger
February 20, 2012, 4:13 pm

mine says untrusted site when i go to minecraft.net?weird!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 20, 2012, 11:55 pm

You probably have malware I highly recommend you download Spybot S&D, Malwarebytes anti-malware, and update your anti-virus.

Also get Spywareblaster.

Run all three on full scan and clean your computer, then change your password.

ArceusGrass
Level 42
Master Dragonborn
February 18, 2012, 10:19 am

ZaphodX, I just found a stolen txt pack, planet by hs9000 which was originally pokecraft by RileyVace and Yoshis Island by Hs9000 which was stolen from Lunaqua. Hs is stealing all the best txt packs! Please stop him!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 18, 2012, 11:32 am

report it please
http://www.planetminecraft.com/forums/rules-submissions-t40929.html
http://www.planetminecraft.com/forums/topic32796.html

ArceusGrass
Level 42
Master Dragonborn
February 18, 2012, 11:33 am

The second I get on my computer I will report them, as I posted these using my iPad

ArceusGrass
Level 42
Master Dragonborn
February 16, 2012, 9:57 pm

It says Cant connect to minecraft.net, and I got the right username and password, and Minecraft.net is working. Why is this?

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 17, 2012, 3:28 am

You can login and play on minecraft.net?

If you can, then try force updating minecraft.

Also make sure you entered username and password with the right capital letters.

ummay35
Level 20
Expert Dragonborn
February 18, 2012, 8:37 am

I tried this And instead of Cant Connect to minecraft.net It Said "Error" Just error nothing else!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 18, 2012, 8:47 am

I've never heard of that. Do you have premium minecraft?

Try searching Google for other people with the same problem.

ummay35
Level 20
Expert Dragonborn
February 18, 2012, 9:16 am

I do have minecraft premium Now its not saying 'Error' It says cant connect to minecraft.net God im so confused!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 18, 2012, 11:31 am

[size=10pt]Try google or make a forum thread asking for help[/size]

ummay35
Level 20
Expert Dragonborn
February 20, 2012, 7:15 am

Thanks for youre help i just found out minecraft.net was down it's back up now

ArceusGrass
Level 42
Master Dragonborn
February 17, 2012, 12:06 pm

Definitely entered the user and pass correctly. I will try force updating (after I backup my .jar again, I have heaps of mods.)

ArceusGrass
Level 42
Master Dragonborn
February 17, 2012, 12:41 pm

I think I know the problem. There was a patch on java, that has stuffed up all programs that use it. Not even minicraft works. :( I have lost minecraft forever :(

ArceusGrass
Level 42
Master Dragonborn
February 17, 2012, 4:48 pm

Fixed. Java wasnt allowed to access the internet, so it did that. Thanks for helping ZaphodX!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 17, 2012, 5:47 pm

Ok, thanks for letting me know what fixed the problem!

ArceusGrass
Level 42
Master Dragonborn
February 17, 2012, 6:01 pm

By the way, just so others know what could cause the login bug, here is what happened:
I got the new patch on java, but zonalarm had no idea that it was the same program, so it shut down the permissions. The way to fix was that eventually zonealarm asked me if it wanted me to let java access the internet and I said yes, and remember this setting. Eventually it slowly fixed the bug, and minecraft was back to normal!
I hope this helps others with the same bug
(maybe I should do a rant/comic on this)

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 18, 2012, 2:34 am

Thanks for this. I've edited it into the blog.

DaftCraft
Level 1
New Miner
February 16, 2012, 7:17 am

make sure ure time and date is right thats what happend to me and i changed then it worked :D

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
February 18, 2012, 2:37 am

Thanks, I've edited that in!

sonic_8298
Level 2
Apprentice Skinner
January 22, 2012, 5:31 am

i typed in my user name into recovery and it said it didnt exist!!! i checked it a thousand times too to see if it was right. it was!!!!

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
January 23, 2012, 5:27 am

Try entering it with the correct capital letters?
Make sure there are no spaces.

If it still doesn't work then send an email to Mojang support.

TeatroZ The Gamer
Level 11
Journeyman Dragonborn
January 4, 2012, 9:38 am

It will say 'Login Failed' if your account has been stolen or wrong id and password.

SilentAssassinX
Level 8
Apprentice Toast
December 27, 2011, 7:49 am

CAN THIS GIVE ME FREE MULTIPLAYER!!!?!!?!?!? OMG I NEED THIS

unseencon
Level 4
Apprentice Architect
January 12, 2012, 2:24 pm

No, this can't get you free Multi-Player. I am curious though, what makes you think it would?

Zachman3334
Level 1
New Explorer
November 26, 2011, 6:12 am

I love how only one of those links says Minecraft is online at the time of typing this. Just saying.

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
November 26, 2011, 6:23 am

If most of them say its offline then the login server is having problems, just check back a bit later.

TacoDip
Level 53
Grandmaster Taco
November 1, 2011, 7:47 am

yuo told me to look at this if my server tells me its offline but i cant find anything here, i meant that it says offline on planetminecraft.com even when its on and i deleted hamachi already :P

ZaphodX
Retired Moderator
Level 72
Legendary Warrior
November 1, 2011, 11:08 am

Follow port forwarding instructions here:
http://www.planetminecraft.com/blog/how-to-make-a-minecraft-server/

1 - 50 of 111