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Why cant my mob skins be downloaded?

Energy Master1/19/20 5:24 pm
1 emeralds 163 1
1/20/2020 1:35 am
dreamCritting
i made capes using pmcskin3d but when i publish them it wont let people including me download them, does anyone know why?

this is the error:
<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>files/image/minecraft/mob-skin/2020/260/pmcskin3d-cape-1-12622815.png</Key><RequestId>DD912FB9016EA20E</RequestId><HostId>lFzIDSgqDHaKpT9aKvZKVkY7vxIeaQi9oAyiyGc16pW31ywiTGb69jiv3WOs3Hm20pvlwfU0LfU=</HostId></Error>
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Energy Master
Level 22 : Expert Procrastinator
20

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1

1
01/20/2020 1:35 am
Level 68 : High Grandmaster Modder
dreamCritting
dreamCritting avatar
Try making a ticket https://www.planetminecraft.com/tickets/new/ that usually gets things like that fixed.
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