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Haven't played in years, trouble getting access to the full game again

1 emeralds2 replies36 views
lukeboys1 started 03/24/2020 10:08 pm
replied 03/25/2020 12:31 am
Hello all! I haven't played minecraft in at least 5 or more years and I want to get back into it. After going back to, I migrated my old account to a new mojang account. I originally did not know the email my minecraft account was made with, but I was able to get it from my parents. I did not have any trouble doing that, but when I try to download it again, it just leads me to the buying page. I tried following some of the support pages and those have not helped, and even after emailing mojang support multiple times they have not responded at all besides the automated response that gets sent. Has anyone else had this issue and does anyone have anything I should try?
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Level 1 : New Miner

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2 replies

03/25/2020 12:31 am
Level 5 : Apprentice Miner
ok, the old account system had you logging in with your minecraft username and whatever your password is. The newer system has you using your email address and whatever your password is to log in.
You say you successfully updated to the Mojang account system, so I presume you registered with an email address and a password and that's what you should be using to log in with.
03/24/2020 10:13 pm
Level 1 : New Crafter
how sad
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