2

HELP - Can’t use PMC at all

Ghouled's Avatar Ghouled10/13/19 6:53 pm
10/15/2019 5:43 am
Paril's Avatar Paril
I need help - I’m not sure if it’s a bug or I’ve been banned or something related? - I’ve been able to load up my page however it remains as the loading orange circle (And it stays as though my page doesn’t load) I refresh and I receive nothing - I also can’t actually click anything based on forums or getting help or looking at projects - I have 3 skins I’ve been waiting to post and as soon as I press Upload File it goes to the trending skins page automatically, I’ve retried and logged out and now I’m thinking it’s just me as most people seem active and fine. I also can’t respond to any messages although I can open them. I’m on my phone right now as I couldn’t even access this so I can’t get screenshots just yet but can somebody help me or tell me what’s going on? If my account is banned or something like locked please say and explain why? But if not then I really need this fixed because I can’t do anything and haven’t been able to for 2 weeks - Thankyou in advance if anyone responds!


Also: I will try attach screen shots from my phone or I can send my discord and send it via there
Posted by Ghouled's Avatar
Ghouled
Level 29 : Expert Lemon
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12

2
10/14/2019 8:55 amhistory
Level 13 : Journeyman Artist
No0neInParticular
No0neInParticular's Avatar
Me too! :(
(I use Microsoft Edge)
2
10/14/2019 1:11 am
Level 3 : Apprentice Artist
kitteneyejo
kitteneyejo's Avatar
i've had the same problem for the past few days or so. i usually use microsoft edge, but i opened pmc in firefox and it works fine there. would be nice if they could fix that somehow..
2
10/14/2019 4:01 am
Level 88 : Elite Scapegoat
Paril
Paril's Avatar
I'll see what Edge is missing support-wise. We dropped support for older browsers and started using a lot of newer technologies on the client side, but Edge should still work.
1
10/15/2019 1:32 am
Level 3 : Apprentice Artist
kitteneyejo
kitteneyejo's Avatar
whatever you did seems to have worked!

or if you didnt do anything i dont know how it resolved itself, cause nothing i did worked 😅
2
10/15/2019 5:43 am
Level 88 : Elite Scapegoat
Paril
Paril's Avatar
Yeah I fixed it yesterday morning.
1
10/13/2019 11:24 pm
Level 88 : Elite Scapegoat
Paril
Paril's Avatar
What browser are you using?
1
10/14/2019 3:51 am
Level 29 : Expert Lemon
Ghouled
Ghouled's Avatar
My laptop runs on windows 10 so I just use Microsoft’s own browser that’s installed - think it’s just internet explorer, I’ll try chrome I have that also
2
10/14/2019 4:01 am
Level 88 : Elite Scapegoat
Paril
Paril's Avatar
We dropped support for IE, but Edge not working is probably a bug. I'll investigate tomorrow.
1
10/14/2019 4:16 am
Level 29 : Expert Lemon
Ghouled
Ghouled's Avatar
Great thankyou, I did just try chrome and Firefox and got the same outcome so it might be a case that it’s just a small few but if you can fix that then that’ll be good!
2
10/14/2019 4:43 am
Level 88 : Elite Scapegoat
Paril
Paril's Avatar
I found the issue and made sure Edge worked on my local machine. It should go live some time this morning, probably some time before 1 PM (so within 7 hours some time, not sure, depends when Cyprezz is awake)
1
10/14/2019 6:45 am
Level 29 : Expert Lemon
Ghouled
Ghouled's Avatar
Thankyou so much!
2
10/13/2019 7:03 pm
Level 29 : Expert Lemon
Ghouled
Ghouled's Avatar
Just to add I tried messaging pmc? I feel like I should know what’s going on but i have no idea at all so bare with me if I’m just talking about something everyone knows -

when I sent my message it took a while to load the page and then went to: “can’t reach this page” and in my hotbar was just “account/pms/new”
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