2
Ticket #4089
Status: Closed
Opened by Myra_
- Finished
Type:
Bug Report
Views:
141
Access:
Public
Opened:
6/21/17 12:27 pm 6/21/17 12:27 pm
Updated:
7/6/17 12:49 pm 7/6/17 12:49 pm

Can't PM members with underscores in their names

When I'm making a new PM to be sent to multiple people and I use the search bar to add someone with underscores in their name, PMC can't find them. I used to be able to get around it by addressing the PM to whoever had the underscore and then adding everyone else in with the aforementioned search bar, but this time I'm trying to PM two people with underscores, and PMC is refusing to comply. Halp pls.

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1
07/06/2017 12:49 pm
Level 71 : Legendary Cyborg
Cyprezz
Cyprezz's Avatar
set status to Closed, set resolution to Finished.
Fixed for most cases, however the double __ in Vincent__1987 still won't come up until you type both _'s We can at least PM him & now easily find others with _'s in their names.
1
06/28/2017 9:08 pm
Level 13 : Journeyman Network
Ralex
Ralex's Avatar
Can you provide images? I'm trying to replicate this myself, but I do not even see a suggestion list popping up. I am using a regular member account for this.
1
06/28/2017 9:15 pm
Level 64 : High Grandmaster Sweetheart
Myra_
Myra_'s Avatar
I think it's acting as if the underscore isn't there at all. That is, when I type in Vincent_1987, it's looking for someone named Vincent1987 and thus can't find anybody.
1 - 2 - 3 - 4
1
06/27/2017 9:58 pm
Level 13 : Journeyman Network
Ralex
Ralex's Avatar
To clarify, you go to https://www.planetminecraft.com/account/pms/new/ and enter their name on the "To..." box?

What's happening when you hit the plus?
1
06/28/2017 8:39 pm
Level 64 : High Grandmaster Sweetheart
Myra_
Myra_'s Avatar
Oh, I'm not seeing a plus at all. It lets me type whatever in the box and the suggestions come up like normal; however, anyone with an underscore in their name never shows up, even if I type their name in character for character.
1
06/27/2017 8:39 am
Level 70 : Legendary Vampire
Beverly
Beverly's Avatar
I've had this issue a few times also, especially if the underscore is in the middle of the person's username. As I remember, it worked fine if the underscore was at the back of the username though.
1
06/27/2017 9:04 pm
Level 64 : High Grandmaster Sweetheart
Myra_
Myra_'s Avatar
Yeah, I was trying to PM a friend with an underscore in the middle of his name, didn't work. Second time, the guy had an underscore at the beginning and another at the end - didn't work either.
1
06/27/2017 9:06 pm
Level 70 : Legendary Vampire
Beverly
Beverly's Avatar
That's so odd.. hmm. I'm sorry..
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