Phil is a typical 16 year old, who is a hard working pupil at school, after school he wants to go to college and do accountancy. In his final year at High School, Phil knew he had just over two weeks to his final set of exams. He studied every night to make sure he was prepared. After he had sat his last exam, the weeks went by and Phil’s thoughts turned to the day of his results. Phil had the feeling of excitement and knew his grades would be good enough to pass his Business Studies exam (which he needed to get into college). When his head teacher gave Phil his envelope he was unsure as to open it straight away or wait to get home, he was excited but nervous at the same time. As he opened the envelope at home Phil became filled with anger as he could not believe his eyes and thought he was dreaming that all his hard work had resulted in him failing to get his grades for college. He was so enraged that his face was bright red and he thought he head was going to explode.