32
Ticket #13648
Status: Accepted
Opened by sans undertaIe
Type:
Bug Report
Views:
1,636
Access:
Public
Opened:
4/22/21 2:30 pm 4/22/21 2:30 pm
Updated:
4/23/21 8:05 am 4/23/21 8:05 am
Assigned:

Account glitch

Hi I’m an alt account for chickenpants93
the reason I’m on my alt is because pmc isn’t letting me log in and the only way to access pmc at all is to go through my gmail account
every time I sign in I get an error saying “failed to validate your humanity”
this usually only shows up during sign up but it is now blocking me from logging in, I’ve tried several times in the past week

originally this was only a mobile issue but it has happened on my computer as well and I have no access to any other account unless I find some third device to use

Create an account or sign in to comment.

3
04/26/2021 8:39 pm
Level 24 : Expert Crafter
sans undertaIe
sans undertaIe's Avatar
Cyprezz it glitched and then it worked, but now I’m stuck again LOL
it might sort itself out in a while
oh btw I figured out how to @ on mobile
4
04/27/2021 9:38 am
Level 71 : Legendary Cyborg
Cyprezz
Cyprezz's Avatar
I see you were logged in with chickenpants93 about an hour ago. Must have started working again. Sorry, I'm sure that is very annoying. I'm frustrated that Google's reCaptcha isn't more reliable.
3
04/27/2021 9:49 am
Level 24 : Expert Crafter
sans undertaIe
sans undertaIe's Avatar
Nope I used a different device :/
fortunatly that’s the one I use most often
4
04/28/2021 8:40 am
Level 71 : Legendary Cyborg
Cyprezz
Cyprezz's Avatar
Do you mind checking if the other device still doesn't work? Thanks.
2
04/28/2021 10:08 am
Level 24 : Expert Crafter
sans undertaIe
sans undertaIe's Avatar
still doesn’t appear to be working
1
04/23/2021 8:05 am
Level 71 : Legendary Cyborg
Cyprezz
Cyprezz's Avatar
set status to Accepted, assigned Cyprezz.
:( is this still happening to you? This typically is a temporary issue.

I can see you were last logged in as chickenpants93 about 8 hours ago and this ticket is older, so I'm guessing it eventually worked.

Did you have to do anything different or did it just start working?
5
04/22/2021 2:55 pm
Level 32 : Artisan Enchanter
Culpeo
Culpeo's Avatar
I've heard of this happening to other people. Best of luck to you all. o7
6
04/22/2021 2:48 pm
Level 60 : High Grandmaster Princess
MOLTENONI
MOLTENONI's Avatar
maybe you can like, install another browser or clear cache data and that might work? not suree
4
04/26/2021 8:39 pm
Level 24 : Expert Crafter
sans undertaIe
sans undertaIe's Avatar
Nah that’s what got me into this mess actually
5
04/22/2021 2:48 pm
Level 60 : High Grandmaster Princess
MOLTENONI
MOLTENONI's Avatar
to fix your problem chickenman ofc-
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