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53MP3RF1Method One• First, hold down the Windows key and simultaneously press R.
• Once a small dialog box shows up, type in “dxdiag” without quotations.
• When a prompt box appears, click the “No” option - we don’t need to check to make sure your drivers are signed at this moment.
• Once the diagnostic tool has finished, take a screenshot of the “System” page and of the “Display” page. If you don’t feel comfortable with letting us know your computer’s name, simply draw over it with Microsoft Paint. If you have a service such as Gyazo, Lightshot, or puush, upload to those websites respectively. If you do not, use the snipping tool built in to Windows and then upload the result to a website like Imgur or tinypic.
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