Hello, my name is Jagged and i just had a new computer made for me, this morning i let it update and setup WiFi connection, the usual stuff. Then i downloaded minecraft onto it . I loaded minecraft and I signed into my account but then the following happens:
(after clicking "Play")
Completely ignored arguments: [--nativeLauncherVersion, 307]
[20:11] [Client thread/INFO]: Setting user: JaggedHasFaded
[20:11] [Client thread/INFO]: LWJGL Version: 2.9.4
[20:11] [Client thread/INFO]: Reloading ResourceManager: Default
[20:11] [Sound Library Loader/INFO]: Starting up SoundSystem...
[20:11] [Thread-5/INFO]: Initializing LWJGL OpenAL
[20:11] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)
[20:11] [Thread-5/INFO]: OpenAL initialized.
[20:11] [Sound Library Loader/INFO]: Sound engine started
[20:12] [Client thread/INFO]: Created: 1024x512 textures-atlas
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a6255ec, pid=584, tid=2984
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
Please help me fix my minecraft. I hope theres nothing on here I dont need to be showing :/ Please contact me asap. Thanks.
(after clicking "Play")
Completely ignored arguments: [--nativeLauncherVersion, 307]
[20:11] [Client thread/INFO]: Setting user: JaggedHasFaded
[20:11] [Client thread/INFO]: LWJGL Version: 2.9.4
[20:11] [Client thread/INFO]: Reloading ResourceManager: Default
[20:11] [Sound Library Loader/INFO]: Starting up SoundSystem...
[20:11] [Thread-5/INFO]: Initializing LWJGL OpenAL
[20:11] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)
[20:11] [Thread-5/INFO]: OpenAL initialized.
[20:11] [Sound Library Loader/INFO]: Sound engine started
[20:12] [Client thread/INFO]: Created: 1024x512 textures-atlas
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a6255ec, pid=584, tid=2984
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
Please help me fix my minecraft. I hope theres nothing on here I dont need to be showing :/ Please contact me asap. Thanks.
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13
System Specsfor a new pc this seems like low specs
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore
Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
you then should see the hs_err logfile thing
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
press the windows button and r then put %appdata% in the textbox, then open up .minecraft folder
Update the drivers of your graphics card, tutorial: http://www.intel.com/content/www/us/en/ ... 05629.html
Please put the log in a spoiler or paste it in pastebin and link it to us
I honestly dont know what Im doing rn, If your available Ill gladly screenshare and you can just look around and see what needs to be done.. I just wanna play Minecraft :/
can you show us this log? because it shows more
located here --> C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
located here --> C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
Its a windows 7 and what do you mean by specs? I downloaded the latest java version or so I think.. i went to google and looked up "enable minidumps"
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
what version of windows?
what are your specs - if known?
not that it really matters much it can help in most situations,
but try enabling minidumps, using the latest java version,
go to google for a faster response on minidump enabling.
what are your specs - if known?
not that it really matters much it can help in most situations,
but try enabling minidumps, using the latest java version,
go to google for a faster response on minidump enabling.
(I think these are my system specs)
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore
Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Java Version 8 Update 11
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
I highly doubt im showing you the right stuff ..
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore
Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Java Version 8 Update 11
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
I highly doubt im showing you the right stuff ..
Its a windows 7 and what do you mean by specs? I downloaded the latest java version or so I think.. i went to google and looked up "enable minidumps"
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
specs such as the parts your computer is made out of
CPU, GPU, Hard Drive, etc
CPU, GPU, Hard Drive, etc
System Specs
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore
Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Java Version 8 Update 11
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore
Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Java Version 8 Update 11
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log