1

My minecraft crashes

Jagged_'s Avatar Jagged_11/24/16 9:16 pm
11/27/2016 3:49 pm
Bdogs15's Avatar Bdogs15
Hello, my name is Jagged and i just had a new computer made for me, this morning i let it update and setup WiFi connection, the usual stuff. Then i downloaded minecraft onto it . I loaded minecraft and I signed into my account but then the following happens:
(after clicking "Play")

Completely ignored arguments: [--nativeLauncherVersion, 307]
[20:11] [Client thread/INFO]: Setting user: JaggedHasFaded
[20:11] [Client thread/INFO]: LWJGL Version: 2.9.4
[20:11] [Client thread/INFO]: Reloading ResourceManager: Default
[20:11] [Sound Library Loader/INFO]: Starting up SoundSystem...
[20:11] [Thread-5/INFO]: Initializing LWJGL OpenAL
[20:11] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)
[20:11] [Thread-5/INFO]: OpenAL initialized.
[20:11] [Sound Library Loader/INFO]: Sound engine started
[20:12] [Client thread/INFO]: Created: 1024x512 textures-atlas
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a6255ec, pid=584, tid=2984
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

Please help me fix my minecraft. I hope theres nothing on here I dont need to be showing :/ Please contact me asap. Thanks.
Posted by Jagged_'s Avatar
Jagged_
Level 1 : New Crafter
0

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13

Bdogs15
11/27/2016 3:49 pm
Level 11 : Journeyman Modder
Bdogs15's Avatar
System Specs
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore

Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional
for a new pc this seems like low specs
1
Bdogs15
11/25/2016 7:12 pm
Level 11 : Journeyman Modder
Bdogs15's Avatar
you then should see the hs_err logfile thing
1
Bdogs15
11/25/2016 7:11 pm
Level 11 : Journeyman Modder
Bdogs15's Avatar
How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log

press the windows button and r then put %appdata% in the textbox, then open up .minecraft folder
1
Jortenmilo
11/25/2016 2:16 pm
Level 2 : Apprentice Explorer
Jortenmilo's Avatar
Update the drivers of your graphics card, tutorial: http://www.intel.com/content/www/us/en/ ... 05629.html
1
Bdogs15
11/25/2016 11:11 am
Level 11 : Journeyman Modder
Bdogs15's Avatar
Please put the log in a spoiler or paste it in pastebin and link it to us
1
Jagged_
11/25/2016 12:44 pm
Level 1 : New Crafter
Jagged_'s Avatar
I honestly dont know what Im doing rn, If your available Ill gladly screenshare and you can just look around and see what needs to be done.. I just wanna play Minecraft :/
1
Bdogs15
11/25/2016 10:59 am
Level 11 : Journeyman Modder
Bdogs15's Avatar
can you show us this log? because it shows more
located here --> C:\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
1
Jagged_
11/25/2016 10:01 am
Level 1 : New Crafter
Jagged_'s Avatar
Its a windows 7 and what do you mean by specs? I downloaded the latest java version or so I think.. i went to google and looked up "enable minidumps"
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
1
star_weaver
11/24/2016 9:26 pm
Level 26 : Expert Princess
star_weaver's Avatar
what version of windows?
what are your specs - if known?
not that it really matters much it can help in most situations,

but try enabling minidumps, using the latest java version,
go to google for a faster response on minidump enabling.
1
Jagged_
11/25/2016 2:24 pm
Level 1 : New Crafter
Jagged_'s Avatar
(I think these are my system specs)
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore

Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional

System
--------------------------------------------------------------------------------

Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Java Version 8 Update 11

How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
I highly doubt im showing you the right stuff ..
1
Jagged_
11/25/2016 10:03 am
Level 1 : New Crafter
Jagged_'s Avatar
Its a windows 7 and what do you mean by specs? I downloaded the latest java version or so I think.. i went to google and looked up "enable minidumps"
https://www.google.com/webhp?sourceid=c ... 0minidumps
Theres the link for what I saw, I did what I was told to do, loaded Minecraft and It still crashed.
Thanks for trying though.
1
Bdogs15
11/25/2016 10:55 am
Level 11 : Journeyman Modder
Bdogs15's Avatar
specs such as the parts your computer is made out of
CPU, GPU, Hard Drive, etc
1
Jagged_
11/25/2016 2:27 pm
Level 1 : New Crafter
Jagged_'s Avatar
System Specs
Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz 5.3 3.2
Determined by lowest subscore

Memory (RAM) 2.00 GB 5.3
Graphics Intel(R) Q965/Q963 Express Chipset Family 3.2
Gaming graphics 256 MB Total available graphics memory 3.3
Primary hard disk 54GB Free (74GB Total) 5.9
Windows 7 Professional

System
--------------------------------------------------------------------------------

Manufacturer Hewlett-Packard
Model HP Compaq dc7700 Convertible Minitower
Total amount of system memory 2.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Java Version 8 Update 11

How do i show you the :\Users\user\AppData\Roaming\.minecraft\hs_err_pid584.log
1
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