Hi there. I work at an IT place called CyberKnight Computers in real life (You can look us up and check out our Google ratings).
http://www.cyberknightcomputers.com/ We use AMAZING, free tools for our software diagnostics.
These are 100% trusted programs, of course.
Lookup SuperAntiSpyware. Download the free edition, run a complete scan, then uninstall.
http://www.superantispyware.com/At the same time, you should run Spybot found on
http://www.safer-networking.org/Malware bytes is good, though I highly recommend using the programs listed.
If your computer is seriously infected, and or running extremely slow, you want to run ADW, JRT, and Combofix all separately.
RUN THEM BEFORE running the two programs listed above!http://www.bleepingcomputer.com/downloa ... oval-tool/ JRT
http://www.bleepingcomputer.com/download/combofix/Combofix
DO NOT USE COMBOFIX ON WINDOWS 8
http://www.bleepingcomputer.com/download/adwcleaner/ADW
If you have ANY questions, please ask, or send me a message. These are all wonderful programs that EVERYONE should be aware of.If you don't have an antivirus on your PC, or you're using a free one, the scans will really show a boost in speed, by removing bad registry files, cookies, trojans, adware, spyware, hijakers, etc.
One thing I request, is after you finish scanning with SuperAnti and Spybot,
PLEASE PLEASE post your results here or message me BEFORE cleaning them out! You will easily be able to see your results and how critical they are because both Superanti and Spybot use very easy interfaces. If you get results showing you have CRITICAL threats. DO NOT clean without sending me a message. It's rare but serious viruses can leach on-to important windows files, that upon removal, can cause system corruption.
I get paid to do this, and i'm more than happy to do it for free. Let me know if you have ANY issues.
If you're currently using an Antivirus, lemme know which one. Uninstall ALL of the programs after you're done with them, as having 2 or more antiviruses running at the same time can cause issues. Follow the installs, and this'll be more than enough to get rid of the nasty stuff on your pc.
These programs take no time to download/install. Scan time sdepend on the size of your hard drive and how badly infected you are.*There's other software out there such as Hitmanpro and Rkill, but the stuff I listed will do the trick.
PS.
Your signature woke up my family.