Worse, the chat reporting system is very flawed, despite being useful to report bullies and racist people, it still has a lot of problems because you might get banned for very SMALL reasons, like minor swearing like "idiot" or just swore a little bit, accidentally had caps lock, telling someone a favor that may seem harmful irl but it's actually an in-game order, or accidentally said the wrong stuff. And for those who are Apple haters, I gotta say that Microsoft is worse at support, help and community than Apple in my experience. (I'm a Mac user and part of the anti-bullying community so don't get me wrong)