1
Account Hijacked! Help?
So as you could tell by the subject(Account Hijacked) My account has been hijacked.I understand most of you can help at all with this problem but what would you do.
What Happened
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Ok so let's get this straight I NEVER lend my account to others, so it's not that part. But anyway I have tried using my minecraft account a few days ago(last week) and found that The account isnt working. So I though hmm reset password. So I did and THAT password didn't work.So I requested a list of accounts on my email and KABOOM, there was none. So I was like "Oh snap".I then happened to see a email saying "Your username has been moved to a different email.Click here to validate this www.mojang.net/randomletters/" So It was from like july 22nd So I have not gained acess to this account. So i'm basically screwed
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""Well u shud contact mojangz"
I have already done that 2 business days from today (8/14/2013)
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Help?
What Happened
--------------------------------------------------------------------------------------------------------------
Ok so let's get this straight I NEVER lend my account to others, so it's not that part. But anyway I have tried using my minecraft account a few days ago(last week) and found that The account isnt working. So I though hmm reset password. So I did and THAT password didn't work.So I requested a list of accounts on my email and KABOOM, there was none. So I was like "Oh snap".I then happened to see a email saying "Your username has been moved to a different email.Click here to validate this www.mojang.net/randomletters/" So It was from like july 22nd So I have not gained acess to this account. So i'm basically screwed
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""Well u shud contact mojangz"
I have already done that 2 business days from today (8/14/2013)
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Help?
17
Im Sorry to hear that 3: Well just hope for the best you can solve it!
Tweeting them now
Mojang is the only people that can help you with this issue, sorry.
What FrozenTeam101 said is good advice. I found out that Mojang has a support account on twitter. It's @MojangSupport . If you have twitter you can try that.
Too bad I don't have twitter
Try to get a hold of them in twitter
Really all you can do is wait for Mojang to reply.
It should've emailed you when they guy changed the email linked to your account and/or when he changed the password. I say you should call mojang customer support.
I don't know the number and couldn't find it on the website
Just be patient. Make sure when Mojang replies (In maybe a week or so -.-) You provide them with proper information. Did you buy it with a credit card or gift code.
Credit
To be honest I don't know what you can do about it, other than just wait for Mojang to reply. If you installed a forceop, or a hacked client, that is probably why. It's either that, or someone tricked you into giving them you lastlogin file located in .minecraft.
You never clicked the link to change the email?
What i'm guessing it that (since I use the same password on alot of things) he/she must have went on my email(which I don't go on alot) and clicked the link for me.
OK. Make sure you change the password to your email. (If you haven't already). Is it possible you left your Minecraft account logged in on someone else's computer?
Also, if you can't find a solution, I would wait for Mojang to reply to you. If they don't reply to you in the time they say they will, I would try to contact them at least once more in case there was an error or something. Where did you contact Mojang?
Also, if you can't find a solution, I would wait for Mojang to reply to you. If they don't reply to you in the time they say they will, I would try to contact them at least once more in case there was an error or something. Where did you contact Mojang?
I have contacted them on their website ( http://help.mojang.com/customer/portal/emails/new )
Well that happened to me to, i used to have a account called MexicoMan2010, it got hijacked and moved to a different email, carn't acess it either.
