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Help please?

WhimsicalTuber17 9/23/13 10:10 pm
382
9/24/2013 10:56 pm
Hi everyone, I recently got back into minecraft and realized that I had forgotten my password, so I tried to reset it and stuff but after almost 3 days of waiting, I have yet to hear back from Mojang for password reset instructions. I tried sending a support ticket to Mojang almost 2 days ago and still no response. I have checked my spam filer settings, requested reset instructions multiple times, etc. Nothing seems to be working.

If you have any advice I would really appreciate it. Thanks.
Posted by
WhimsicalTuber17
Level 15 : Journeyman Architect
21

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9

WhimsicalTuber17
09/24/2013 10:56 pm
Level 15 : Journeyman Architect
Just bought a new account, hopefully I'll still get the other one back. But thanks to anyone who helped!
1
WhimsicalTuber17
09/24/2013 6:50 pm
Level 15 : Journeyman Architect
guycraft120
WhimsicalTuber17Hi everyone, I recently got back into minecraft and realized that I had forgotten my password, so I tried to reset it and stuff but after almost 3 days of waiting, I have yet to hear back from Mojang for password reset instructions. I tried sending a support ticket to Mojang almost 2 days ago and still no response. I have checked my spam filer settings, requested reset instructions multiple times, etc. Nothing seems to be working.

If you have any advice I would really appreciate it. Thanks.


What e-mail r u using? Hotmail,gmail etc.
Try changing your email..

The account the passwords are being sent to is a Hotmail account, I've tried to change the email tied to my account as well, no luck with that either.
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Javi_San_Power
09/24/2013 6:47 pm
Level 42 : Master Blockhead
usually takes like 10 days for them to respond

EXPERIENCE: ME
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WhimsicalTuber17
09/24/2013 6:51 pm
Level 15 : Journeyman Architect
For them to send reset instructions? I don't think so. I've had this problem before and at most it took a few hours. It's been days. Also, the password reset should be automatic.
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Guycraft
09/24/2013 6:43 pm
Level 25 : Expert Ninja
WhimsicalTuber17Hi everyone, I recently got back into minecraft and realized that I had forgotten my password, so I tried to reset it and stuff but after almost 3 days of waiting, I have yet to hear back from Mojang for password reset instructions. I tried sending a support ticket to Mojang almost 2 days ago and still no response. I have checked my spam filer settings, requested reset instructions multiple times, etc. Nothing seems to be working.

If you have any advice I would really appreciate it. Thanks.


What e-mail r u using? Hotmail,gmail etc.
Try changing your email..
1
Delta7x
09/24/2013 6:37 pm
Level 12 : Journeyman Explorer
If you haven't already, E-Mail Mojang.

https://help.mojang.com/customer/portal ... ref=footer
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WhimsicalTuber17
09/24/2013 6:40 pm
Level 15 : Journeyman Architect
I stated in my original post that I sent in a support ticket, or an email in this case, about the situation.

Thank you for the response though, means a lot.
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WhimsicalTuber17
09/24/2013 6:35 pm
Level 15 : Journeyman Architect
Nobody has any advice to give? I'm really desperate right now, I would really enjoy getting my account back, please help..

Thanks in advance to whoever helps me with this issue.
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WhimsicalTuber17
09/23/2013 10:30 pm
Level 15 : Journeyman Architect
EDIT: I've also doubled checked the email account the instructions are being sent to. No typos or anything.

If you have ANY advice, please post it. I'd really like to get my account back without purchasing a new one.
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