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Help with buying minecraft
FunnyArson
Hello! I am a pretty old java Minecraft player. I recently got a new account (FunnyArson) and keep trying to log into Minecraft and it says I have not bought the game, even though I have. Does anyone know if they are able to help me? Thanks!
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Please read the moderator note here: https://bugs.mojang.com/browse/MCL-16570
This will guide you through some possible solutions and finally direct you to email Mojang if none of those work.
This will guide you through some possible solutions and finally direct you to email Mojang if none of those work.
1) Is it a Mojang account or a Microsoft account?
2) Is your e-mail vertified?
3) Check out your payment system. Did payment work?
4) Have you downloaded the official Minecraft Launcher after payment?
2) Is your e-mail vertified?
3) Check out your payment system. Did payment work?
4) Have you downloaded the official Minecraft Launcher after payment?
When starting the java version of Minecraft, you should get to the following login screen which gives the option of logging in as either Microsoft or Mojang. If you are not getting to this screen, then there might be something amiss with your installation. If you have only just purchased Minecraft, then your only option will be to login under your Microsoft account and not the Mojang option.
Have you tried logging onto your account in minecraft.net and going to the java download page to see if you've paid or not?
If it says "Buy Minecraft" there even though you've logged in, it means you havent paid. If that's the case you'll have to take it up with support
If it says "Buy Minecraft" there even though you've logged in, it means you havent paid. If that's the case you'll have to take it up with support
