1

Hoster ignoring me when server completely crashed!

rickydan 2/5/14 5:13 am
193
2/6/2014 7:35 pm
Hello,

I have bought a 6GB VPS at a hosting company, and ran many servers before. Tough, at a certain moment, I wanted to host a website next to my server, so I went to the domain of the server on port 8080. I found a site where illegal things were on, so I reported it at the hosting. Soon after, my server was completely crashed, and for five days already, they are ignoring me!

I payed about 200 euros in advance, all by donations and other things, but not with PayPal. A Chargeback'd be impossible and I can literally see my investments go away. Next to tens of hours of work, and good, friendly players, my server is offline.

What can I do about it? I tried to Skype call them, and they inmediately pressed ignore or something, because it all says "Call failed".

Also, there isnt a sign of the messages not being sent or received.

Rickydaan
Posted by
rickydan
Level 8 : Apprentice Architect
9

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6

Samistine
02/06/2014 7:35 pm
Level 24 : Expert System
What's The Hosting Company?
1
GamingAleks
02/06/2014 12:36 pm
Level 20 : Expert Pokémon
Check your server log and delete the plugin that causes the server to crash.
1
rickydan
02/06/2014 2:21 am
Level 8 : Apprentice Architect
First of all, it can't be my fault. If I get a 6GB server, and I use only 5GB RAM, because there's also Ubuntu running, then the server should be fine. Also, why can't they just write an email or send me a Skype message in that case?

Explain how the ********* it is my fault if I couldn't do anything about it!
1
FuzionPVPServer
02/05/2014 11:07 am
Level 8 : Apprentice Network
Its your fault that it crashed
And maybe they cant go there where it is hosted
They need to contact there things
1
rickydan
02/05/2014 10:57 am
Level 8 : Apprentice Architect
The server crashed. I run on a VPS, pretty much dedicated. If the server crashes, they have to reboot it. Tough, they are ignoring me now...
1
FuzionPVPServer
02/05/2014 7:33 am
Level 8 : Apprentice Network
how you mean by crashed ?
1

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