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Launcher Grey Screen

Jugernaut73 7/2/19 11:26 pm
8.4k
7/4/2019 8:59 pm
When I open the launcher for minecraft, the entire launcher is grey. I have tried reinstalling minecraft a few times, restarting my pc, updating drivers, and updating java. Nothing has worked so far, if you have any ideas or solutions that would be much appreciated, thanks!
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Jugernaut73
Level 1 : New Network
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moxwel
07/03/2019 12:05 am
He/Him • Level 69 : High Grandmaster Dragon Aesthetic
history
Go to the %appdata% folder, enter .minecraft folder, and delete all the files EXCEPT THE "saves" FOLDER (there's where your worlds are saved).

Also, go to Control Panel > Programs and Features, and uninstall the Minecraft Launcher.

Next, reinstall the launcher from https://www.minecraft.net/ and try again.

If that still doesn't work, go to the folder where you have installed the Minecraft Launcher (by default is C:\Program Files (x86)\Minecraft Launcher), there is a file called debug.log, delete it, open the launcher (that will regenerate a new clean debug file) and open it with Notepad. What says?
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Jugernaut73
07/04/2019 12:09 am
Level 1 : New Network
This is the error code that i am getting.



[0704/000401.049:ERROR:angle_platform_impl.cc(36)] rx::SwapChain11::reset(579): Could not create additional swap chains or offscreen surfaces, HRESULT: 0x80070057
[0704/000401.049:ERROR:gl_surface_egl.cc(867)] eglCreateWindowSurface failed with error EGL_BAD_ALLOC
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moxwel
07/04/2019 3:15 am
He/Him • Level 69 : High Grandmaster Dragon Aesthetic
Your graphics card is compatible with OpenGL?

You can use this tool to see the version of OpenGL:

OpenGL Extension Viewer
http://realtech-vr.com/admin/glview/
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Jugernaut73
07/04/2019 1:23 pm
Level 1 : New Network
history
OpenGL version 3.1
Driver version Intel Graphics Drivers 9.17.10.4459 5-19-2016



Is there any way to update the OpenGL version, I think that's the issue. I tried the website and it said no available updates for my system.
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moxwel
07/04/2019 8:59 pm
He/Him • Level 69 : High Grandmaster Dragon Aesthetic
Yes, Minecraft Java Edition minimum requirement is OpenGL version 4.4 (https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements/).

The version of OpenGL depends directly by your graphics card. If you want to use a newer version of OpenGL, you will need a newer graphics card.

Maybe Minecraft Bedrock Edition can run, despite OpenGL version, because that version uses DirectX.
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