6

My account was hacked

Jkzers 12/23/20 12:29 pm
629
12/24/2020 7:16 pm
A few days ago I got hacked in Minecraft I tried resetting my password the link didn't send it to me it what do I do? How do I get it back? I also sent a "contact" thread but it just says "
Hi,

We apologize for the delayed response. Because of increased volume over the past few weeks, we're attempting to help by sending instructions for common issues. If this email doesn't help with your issue, please respond to this email to let us know. If this resolves your issue, then please go back to playing Minecraft!

If you have access to your email, a Mojang account password can be reset from https://www.minecraft.net/en-us/password/forgot, be sure to check your spam folder/other folders if the email is not showing up. If you have an old Minecraft account (you log into the game with your username), you can reset your password and migrate your account at https://account.mojang.com/migrate. If you are still not receiving our emails please let us know which address you are expecting them at and we can investigate further.

If you have reset your password and are still unable to login, then the problem you're experiencing may be a temporary issue. Please wait 30 minutes before logging in again, do not attempt to log in to any of our services. When you log in, make sure that there are no typos. Also, if you are using a VPN, you may want to try turning that off to see if that resolves the issue.

If you continue to have trouble accessing your account after 30 minutes, more information can be found at https://help.minecraft.net/hc/articles/360035130931-Unable-to-login.

If you do not have access to your email, we can change your email address so that you can reset your password in the future, but will first need to verify account ownership. Please provide your transaction ID or gift code from when the account was purchased. For information on how to locate your transaction ID, or recover it if you no longer have it, please see https://help.minecraft.net/hc/articles/360029977371-What-is-a-Transaction-ID-.

We recommend checking for the transaction ID with all possible email addresses you may have used on the account or at the time of purchase.

It may be that you are unable to reset the password due to a change in your account credentials, in that case, if you cannot locate the transaction ID then please provide us the original email address that the account was registered with and we can look into it further.

If this does not help with your issue, or if you have any further questions or concerns please let us know.

Best regards,

Minecraft Support" to me.
Posted by
Jkzers
Level 1 : New Miner
1

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22

ShelLuser
12/24/2020 7:16 pm
Level 61 : High Grandmaster System
I seriously doubt your account got hacked, it's more likely you gave away your details. Even so... Mojang is the party to contact here, I'm a little confused how you ended up asking your question here.
2
Geforce
12/23/2020 5:03 pm
Level 64 : High Grandmaster Modder
Contact Mojang, they are the only people who can help you with account issues. Unfortunately, they had a massive backlog last we've heard so you may be waiting for a month, month and a half before you get a real response back from them.
4
Fqsh
12/23/2020 2:45 pm
Level 42 : Master Botanist
okay that's what happened to me before, I couldn't get the reset password gmail. I told mojang support that my account was stolen, and they replied like 3 weeks later, with the password reset link, i reset a new password, i could login
3
Shrimpware
12/23/2020 2:14 pm
Level 29 : Expert Spelunker
Are you using a cracked launcher or account?
4
Jkzers
12/23/2020 4:10 pm
Level 1 : New Miner
account cracked launcher causes virusus
1
Shrimpware
12/23/2020 5:10 pm
Level 29 : Expert Spelunker
ye thats why I asked
5
anonpmc2747568
12/23/2020 12:36 pm
Level 13 : Journeyman Miner
[deleted]
3
Jkzers
12/23/2020 4:09 pm
Level 1 : New Miner
yes I do
1
anonpmc2747568
12/23/2020 5:59 pm
Level 13 : Journeyman Miner
[deleted]
3
Papa Enny
12/23/2020 4:32 pm
Level 62 : High Grandmaster Answer Dwarf
You need to write to Mojang and the transaction code is important
2
Jkzers
12/23/2020 4:21 pm
Level 1 : New Miner
I don't use twitter is their something I could do
1
Jkzers
12/23/2020 4:20 pm
Level 1 : New Miner
what could help me
1
Hoponopono
12/23/2020 4:14 pm
Level 68 : High Grandmaster Cat Elf
You should use the original launcher, no cracked launcher
1
Jkzers
12/23/2020 4:30 pm
Level 1 : New Miner
I don't use cracked launcher I use the new launcher @ Minecraft.net
1
TheKing13
12/23/2020 2:12 pm
Level 14 : Journeyman Miner
Click to reveal

F
1
SeveringHams
12/23/2020 12:32 pm
Level 27 : Expert Button Pusher
did you follow the instructions they gave you?
2
Jkzers
12/23/2020 12:35 pm
Level 1 : New Miner
yes it has been a day no one sent it
1
Fqsh
12/23/2020 2:46 pm
Level 42 : Master Botanist
I waited about 3 weeks for the gmail
2
SeveringHams
12/23/2020 1:51 pm
Level 27 : Expert Button Pusher
sent what?
2
Jkzers
12/23/2020 2:01 pm
Level 1 : New Miner
power has been down but they sent the instructions I followed them and still nothin'
1
SeveringHams
12/23/2020 2:09 pm
Level 27 : Expert Button Pusher
what kind of minecraft account do you have?
2
Jkzers
12/23/2020 4:08 pm
Level 1 : New Miner
Minecraft Java edition
1

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