6

My account was hacked

Jkzers's Avatar Jkzers12/23/20 12:29 pm
12/24/2020 7:16 pm
ShelLuser's Avatar ShelLuser
A few days ago I got hacked in Minecraft I tried resetting my password the link didn't send it to me it what do I do? How do I get it back? I also sent a "contact" thread but it just says "
Hi,

We apologize for the delayed response. Because of increased volume over the past few weeks, we're attempting to help by sending instructions for common issues. If this email doesn't help with your issue, please respond to this email to let us know. If this resolves your issue, then please go back to playing Minecraft!

If you have access to your email, a Mojang account password can be reset from https://www.minecraft.net/en-us/password/forgot, be sure to check your spam folder/other folders if the email is not showing up. If you have an old Minecraft account (you log into the game with your username), you can reset your password and migrate your account at https://account.mojang.com/migrate. If you are still not receiving our emails please let us know which address you are expecting them at and we can investigate further.

If you have reset your password and are still unable to login, then the problem you're experiencing may be a temporary issue. Please wait 30 minutes before logging in again, do not attempt to log in to any of our services. When you log in, make sure that there are no typos. Also, if you are using a VPN, you may want to try turning that off to see if that resolves the issue.

If you continue to have trouble accessing your account after 30 minutes, more information can be found at https://help.minecraft.net/hc/articles/360035130931-Unable-to-login.

If you do not have access to your email, we can change your email address so that you can reset your password in the future, but will first need to verify account ownership. Please provide your transaction ID or gift code from when the account was purchased. For information on how to locate your transaction ID, or recover it if you no longer have it, please see https://help.minecraft.net/hc/articles/360029977371-What-is-a-Transaction-ID-.

We recommend checking for the transaction ID with all possible email addresses you may have used on the account or at the time of purchase.

It may be that you are unable to reset the password due to a change in your account credentials, in that case, if you cannot locate the transaction ID then please provide us the original email address that the account was registered with and we can look into it further.

If this does not help with your issue, or if you have any further questions or concerns please let us know.

Best regards,

Minecraft Support" to me.
Posted by Jkzers's Avatar
Jkzers
Level 1 : New Miner
1

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22

2
12/24/2020 7:16 pm
Level 57 : Grandmaster Engineer
ShelLuser
ShelLuser's Avatar
I seriously doubt your account got hacked, it's more likely you gave away your details. Even so... Mojang is the party to contact here, I'm a little confused how you ended up asking your question here.
4
12/23/2020 5:03 pm
Level 63 : High Grandmaster Modder
Geforce
Geforce's Avatar
Contact Mojang, they are the only people who can help you with account issues. Unfortunately, they had a massive backlog last we've heard so you may be waiting for a month, month and a half before you get a real response back from them.
2
12/23/2020 4:32 pm
Level 56 : Grandmaster Scapegoat
Papa Enny
Papa Enny's Avatar
You need to write to Mojang and the transaction code is important
1
12/23/2020 4:21 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
I don't use twitter is their something I could do
1
12/23/2020 4:20 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
what could help me
1
12/23/2020 4:14 pm
Level 65 : High Grandmaster Technomancer
Hoponopono
Hoponopono's Avatar
You should use the original launcher, no cracked launcher
1
12/23/2020 4:30 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
I don't use cracked launcher I use the new launcher @ Minecraft.net
3
12/23/2020 2:45 pm
Level 41 : Master Botanist
Fqsh
Fqsh's Avatar
okay that's what happened to me before, I couldn't get the reset password gmail. I told mojang support that my account was stolen, and they replied like 3 weeks later, with the password reset link, i reset a new password, i could login
4
12/23/2020 2:14 pm
Level 27 : Expert Spelunker
Shrimpware
Shrimpware's Avatar
Are you using a cracked launcher or account?
1
12/23/2020 4:10 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
account cracked launcher causes virusus
5
12/23/2020 5:10 pm
Level 27 : Expert Spelunker
Shrimpware
Shrimpware's Avatar
ye thats why I asked
1
12/23/2020 2:12 pm
Level 13 : Journeyman Miner
TheKing13
TheKing13's Avatar
Click to reveal

F
3
12/23/2020 12:36 pm
Level 13 : Journeyman Miner
anonpmc2747568
anonpmc2747568's Avatar
[deleted]
1
12/23/2020 4:09 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
yes I do
3
12/23/2020 5:59 pm
Level 13 : Journeyman Miner
anonpmc2747568
anonpmc2747568's Avatar
[deleted]
2
12/23/2020 12:32 pm
Level 25 : Expert Button Pusher
SeveringHams
SeveringHams's Avatar
did you follow the instructions they gave you?
1
12/23/2020 12:35 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
yes it has been a day no one sent it
2
12/23/2020 2:46 pm
Level 41 : Master Botanist
Fqsh
Fqsh's Avatar
I waited about 3 weeks for the gmail
2
12/23/2020 1:51 pm
Level 25 : Expert Button Pusher
SeveringHams
SeveringHams's Avatar
sent what?
1
12/23/2020 2:01 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
power has been down but they sent the instructions I followed them and still nothin'
2
12/23/2020 2:09 pm
Level 25 : Expert Button Pusher
SeveringHams
SeveringHams's Avatar
what kind of minecraft account do you have?
1
12/23/2020 4:08 pm
Level 1 : New Miner
Jkzers
Jkzers's Avatar
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