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Adding a server, "failed to ping"

Latran2001 4/16/13 10:25 am
376
4/18/2013 10:30 am
Hi,

My server is behind a hardware firewall and I believe this is causing an error when trying to add it to planetminecraft as I'm getting:
"Failed to ping "X.X.X.X:X". Make sure it is properly setup, port forwarded, online and other people can connect to it.



My server is up and runing, it is accepting players.


I would like to know what IP/domain is used by planetminecraft to ping servers and is it a standard ping (icmp) or are you querying the game server?


Thank you
Posted by
Latran2001
Level 29 : Expert Architect
3

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5

Chariard74
04/18/2013 10:30 am
Level 1 : New Miner
hello there i got the right solution for u do as i say and everything well be done

Go To Ur Server . Properties then click at motd add the pmc code then save it and restart the server go to PMC and click @ ping server

2nd choice Get MotdManager install the plugin into /plugin server files
click reload server do this ingame or inconsole /motd add [PMCCODE]

then go click at ping 2 times and here we go ur done

Congrats U added server

Hope This Helped you

- Regards
1
Paril
04/18/2013 9:42 am
He/Him • Level 89 : Elite Scapegoat Programmer
We query using the standard Minecraft TCP ping packet.
Does your server verify but not ping?

-P
1
Teddy
04/18/2013 9:34 am
Level 70 : Legendary Skinner
Hey there,

I've had quite a lot of people come to me with issues pinging their servers.
Planet Minecraft is currently changing over servers at the moment, so this may be the cause. I would suggest trying again in a few hours or so.

If after a few hours/days this issue has not resolved itself, I suggest contacting Paril (http://www.planetminecraft.com/member/paril/) as I am sure that this is an issue on our end.
1
Latran2001
04/18/2013 9:22 am
Level 29 : Expert Architect
Thank you for your answer but the ports are properly forwarded, I can query the server just fine from other websites such as gametracker so I believe this is something to do with how planetminecraft is querying (maybe blocked by my pfsense) and I would like to white list the querying IP's.
1
rasmus1595
04/16/2013 10:40 am
Level 5 : Apprentice Ranger
Hi,

You can test to check if the port is open on http://canyouseeme.org/
if it's closed you probably haven't port forwarded or something is blocking the server.
if you have any anti-virus software make sure the port is opened in their software or it may be the problem
1

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