You have my respect, sir. I suggest that you either give the money to your parents, or ask them to open a savings account with you at a bank. Then, you and your parents could save money up that way for your future. You could use said money to help with college or another job or what-have-you.
Being a college student myself, I can tell you that college is very expensive and that you should save up early if you want to make it out with money to pay off debts.
I would also like to point out that she wasn't trying to attack or blacklist another person, she was only asking how to properly report it. Yes, she gave the link, but she probably saw that as relevant information.
Considering what she asked was a legitimate question and she didn't know any better and yet the problem has yet to be corrected, then yeah, I see it as giving her grief.
And I hate to be a total jerk, but doing ones job would have been correcting both problems instead of just one