I went on the server and I saw a few things you could use improvements on:
1) Decorate the spawn a bit more. DON'T MAKE IT TOO FLASHY OR OVERWHELMING FOR NEW PLAYERS THOUGH!
2) There is a way to parkour back into spawn right outside of the red team's spawn. Sort of gets rid of the purpose of buying a spawn teleport.
3) Add something about Venom Points in the Help Book. I didn't see it mentioned.
4) Add more things in the Shop. Like swords and tools maybe. So if you're in a battle and say you die you can use your saved up venom points to get some weapons pretty fast.
5) A lot of people have come on but I see there is not a lot of people who stay on. I don't know the reason for that. Maybe while your advertising the server give a clearer description of what new players would expect. You may have less new people coming on but you may also have more people who stay on.
6) Maybe make a way for players to earn perks or slightly higher ranks. (Not Donor Ranks or anything though). This adds a way for players to progress without having to spend money.
Positive:
1) Your staff are very friendly and helpful.
2) You have a very unique survival idea which I find cooler and more organized than factions.
3) The server runs very smoothly. I didn't get any lag.
4) The spawn book is very helpful for new players. Just add in stuff about venom points.
5) I will be coming on in the future a little past mid August (I do have vacation).