He's right... there's tens of thousands of servers out there. No matter how hard you try, unless you have something very special or custom game modes, which it didn't seem there were going to be added.
New servers welcome people? Well of course. That's why there's tens of hundreds of new servers every month, so what's the point of making one. Wasting your money?
Also, he isn't being negative. He's trying to help the person. Dude, for your first point, those servers usually don't have anything new. There all the same factions/survival with a shop, and only a select few actually work out, and have a player base.