1st Of all. We know server errors and Understand reading and Fixing them. We're hiring a support team so that we have people to do it for us as we work on bigger stuff (Hosting, Advertising, Etcc). 2nd of all. The format is simple and Easy to follow yes. But they MUST have a microphone and Be able to chat with us on skype before we make a final decision. We also test the knowledge and Maturity level of anyone applying before Even considering them. As for the DDOS Protection banner that was a screw up on my end as we decided to do some editing to our deals AFTER the banner was created and We understand that DDOS Protection is not measured in GB's. We used GB's as the "measurement" name because Not everyone understands how this works. Now about the server. I did name it's in development and Will go down from time to time as the xAstraah is working on custom plugins for it/Configuring plugins for the server. He's not going to have it up and Running while doing this to ensure he's not causing errors for people on it at the moment.
Both me and The Founder have worked with/for 3 hosting company's in the past and Know basically everything we should have to know about running one. We decided to start hosting for ourselve's because We believe we could do better/Offer better services/Deals then anyone we worked with/for in the past.
To be honest I'm glad somebody made a comment like this as we embrace critical criticing, It helps us improve the service's and Answer/Fix any issue's people notice that we missed.
Also about the website, It's still in development. Everything will be changed and a Domain will be purchased either today or Tomorrow.