Link to plugin: www.spigotmc.org/resources/supportrequest.30738/
*-* SupportRequest *-*
The support request plugin is designed to provide a simple help system to help online players. On very high populated servers, it's almost impossible to provide help to the players who really need it. This system can solve this problem. Players can ask for staff support. Staff members can see and even manage these requests in a staff GUI. You can write private messages to the player, you can teleport to him to see what the cause of the problem is and you can even ban or kick the player right away if he spams these requests.

*-* Commands *-*
/request -> Shows the help screen for normal players and staff members
/request add [reason] -> Sends a request to all the staff member with a certain permission
/request remove -> Did a player make a mistake? Don't worry players can remove their request using this command
/request staff -> Opens the manage GUI for the request
/request help -> Shows the help screen

*-* Permission *-*
You only need to use one permission to give a staff member fully access to all the commands.
- supportrequest.staff

*-* Features *-*
- Adding more features to help players
- Fixing some bugs