how did i know if i get into the staff?

Everyone, we aren't a bad server. But these racist people started joining and making people's lives terrible. A new player joined and they started calling him the n word and a fag. So we muted them for a bit and his friend. Since they were disrespecting players. We gave them a second chance and re-invited them to our discord server, give them a warning to stop being racist and hating towards other people, but do they take it? NOPE, instead they carry on so we mute them. So guess what? They go onto this website to start trash talking us. We literally did nothing wrong, even give them a second chance and this is what they do? They have no been blocked from commenting. Nothing of what they said is true, whether you believe it or not.Proof that we gave them a warning