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JustCrih_
CeppStaff
Hello everyone,
So I was permanently banned from Hypixel because my account is not secured. To secure my Mojang Account, they sent me instructions at my email address. The problem is, I don't have access to that email anymore and, for some reason, the email website won't let me recover the password.
And I can't change my email because I have to secure my Mojang account first.
Does anybody have a solution to this???
So I was permanently banned from Hypixel because my account is not secured. To secure my Mojang Account, they sent me instructions at my email address. The problem is, I don't have access to that email anymore and, for some reason, the email website won't let me recover the password.
And I can't change my email because I have to secure my Mojang account first.
Does anybody have a solution to this???
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Hej,
You will need to contact Mojang and convince them that you own this account. Do you remember your method of payment? If your payment method was PayPal for example, you will need to look for your transaction ID on your account, after you have located your transaction ID you will need to contact Mojang support.
You can read more about how to locate a transaction ID on their official page. Once you have located your transaction ID, depending on your payment method, you will have to contact their support team.
I do not understand why Hypixel would ban your account because it was not 'secure' they are in no way affiliated with Mojang AB so that seems like a silly issue.
Kind Regards,
//CeppStaff
You will need to contact Mojang and convince them that you own this account. Do you remember your method of payment? If your payment method was PayPal for example, you will need to look for your transaction ID on your account, after you have located your transaction ID you will need to contact Mojang support.
You can read more about how to locate a transaction ID on their official page. Once you have located your transaction ID, depending on your payment method, you will have to contact their support team.
I do not understand why Hypixel would ban your account because it was not 'secure' they are in no way affiliated with Mojang AB so that seems like a silly issue.
Kind Regards,
//CeppStaff
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Well. If you can't access the E-mail in any way, then you need to buy the game again or contact Mojang support team and convince them that the account belongs to you.
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[deleted]
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I made this account over 5 years ago and I used mail.com =P
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[deleted]
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Plz help me i can't download the mod because when i'm in addfly i can't do nothing!
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sir, this is not a mod post
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This sounds like a series of other separate issues. What do they mean it's not secure?
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Securing an account means adding security questions
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You're not following my point. How would a server know if your account is secure? Security questions are required for the account when you make it. So not having them doesn't seem logical.
