set status to Accepted, assigned Cyprezz.
Is this still an issue today? This would be extremely frustrating and thank you for your patience and the report.

You mentioned there's a single submission that this happened to and is still happening on. Which one? I want to look into that one first.

Secondly, can you share the files youre trying to upload most recently but instead had to open a ticket on this issue? I'd like to see if there's anything about them in particular.

Thanks and hope to resolve this ASAP