33
Ticket #13648
Status: Accepted
Opened by sans undertaIe
Type:
Bug Report
Views:
1,716
Access:
Public
Opened:
4/22/21 2:30 pm 4/22/21 2:30 pm
Updated:
4/23/21 8:05 am 4/23/21 8:05 am
Assigned:

Account glitch

Hi I’m an alt account for chickenpants93
the reason I’m on my alt is because pmc isn’t letting me log in and the only way to access pmc at all is to go through my gmail account
every time I sign in I get an error saying “failed to validate your humanity”
this usually only shows up during sign up but it is now blocking me from logging in, I’ve tried several times in the past week

originally this was only a mobile issue but it has happened on my computer as well and I have no access to any other account unless I find some third device to use

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sans undertaIe
04/26/2021 8:39 pm
Level 24 : Expert Crafter
sans undertaIe's Avatar
Cyprezz it glitched and then it worked, but now I’m stuck again LOL
it might sort itself out in a while
oh btw I figured out how to @ on mobile
3
Cyprezz
04/27/2021 9:38 am
He/Him • Level 71 : Legendary Cyborg Programmer
Cyprezz's Avatar
I see you were logged in with chickenpants93 about an hour ago. Must have started working again. Sorry, I'm sure that is very annoying. I'm frustrated that Google's reCaptcha isn't more reliable.
4
sans undertaIe
04/27/2021 9:49 am
Level 24 : Expert Crafter
sans undertaIe's Avatar
Nope I used a different device :/
fortunatly that’s the one I use most often
3
Cyprezz
04/28/2021 8:40 am
He/Him • Level 71 : Legendary Cyborg Programmer
Cyprezz's Avatar
Do you mind checking if the other device still doesn't work? Thanks.
4
sans undertaIe
04/28/2021 10:08 am
Level 24 : Expert Crafter
sans undertaIe's Avatar
still doesn’t appear to be working
2
Cyprezz
04/23/2021 8:05 am
Level 71 : Legendary
Cyprezz's Avatar
set status to Accepted, assigned Cyprezz.
:( is this still happening to you? This typically is a temporary issue.

I can see you were last logged in as chickenpants93 about 8 hours ago and this ticket is older, so I'm guessing it eventually worked.

Did you have to do anything different or did it just start working?
1
Culpeo
04/22/2021 2:55 pm
Level 32 : Artisan Enchanter
Culpeo's Avatar
I've heard of this happening to other people. Best of luck to you all. o7
5
MOLTENONI
04/22/2021 2:48 pm
She/Her • Level 61 : High Grandmaster Zombie Princess
MOLTENONI's Avatar
maybe you can like, install another browser or clear cache data and that might work? not suree
6
sans undertaIe
04/26/2021 8:39 pm
Level 24 : Expert Crafter
sans undertaIe's Avatar
Nah that’s what got me into this mess actually
4
MOLTENONI
04/22/2021 2:48 pm
She/Her • Level 61 : High Grandmaster Zombie Princess
MOLTENONI's Avatar
to fix your problem chickenman ofc-
5
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